We are proud to be your personal shopping service for amazing Harry Potter and Disney merchandise! We endeavor to deliver the magic of Orlando's best theme park the Wizarding World of Harry Potter to your doorstep! To ensure that you receive the freshest and highest quality items, all orders are purchased for you specifically on demand. We hand inspect each product to ensure that you receive the best one available for yourself or your loved ones. If for any reason we are unable to obtain the items of your choice, such as temporary lack of inventory, we will notify and refund you immediately.
We aim to please. If you are not satisfied with your item please contact us within 48 hours of receiving your item for a return authorization. We will take back your unused item complete with all packing for a refund less shipping charges or exchange toward another item. If you ordered an item with free shipping, your refund will be less our cost to ship to you. Consumable items from the Wizarding World of Harry Potter cannot be returned or exchanged. Defective items will be exchanged at our expense.
We strive to earn a 5 star rating for our feedback. We are so happy to provide a magical taste of the Wizarding World of Harry Potter and Walt Disney World to fans worldwide. If we did not provide this for you please let us know where we went wrong so that we may continue to improve our service. Please let us know before leaving any negative or neutral feedback. We can't make it right if we don't know something is wrong.
International Buyers Please Note:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up. Please do not confuse them for additional shipping charges. We do not mark merchandise below its value or mark items as "gifts." - US and International government regulations prohibit such actions.
FREE SHIPPING INCLUDED ON ITEMS AS INDICATED WITHIN THE UNITED STATES ONLY. We use reliable U.S. Postal Service Owls to ensure that your Wizarding World of Harry Potter items apparate right away! Your order will ship out with U.S.P.S. within 5 business days after receipt of payment. You will receive an automated tracking number once your order ships. TRACKING NUMBERS ARE SENT TO THE EMAIL ADDRESS OF THE PAYPAL ACCOUNT THAT WAS USED TO SEND PAYMENT. You may also check your PayPal purchase history for tracking info. Please check your spam filter if you do not receive a tracking number. They are sent bulk and are often blocked. It is the customer’s responsibility to make sure they are available to receive their package. Undelivered orders will be refunded less original shipping charges and any return charges charged by the carrier. In the unlikely event that your item arrives damaged please save all the packaging so that a claim may be filed with the freight carrier. Any damages or defects must be reported within 48 hours of receiving package.
PAYMENT AND TERMS:
We accept payments through PayPal. Credit card and eCheck payments are welcome through PayPal. Payment is due within 5 days after close of transaction. Any damages or defects must be reported within 48 hours of receiving package. Please contact us if you have any problems before leaving any negative feedback. We will make every reasonable effort to make it right!
We are in no way affiliated, endorsed, related or associated with J.K. Rowling, Warner Bros., Universal Studios, Bloomsbury Publishing, Arthur A. Levine Books, Raincoast Books, or any of the individuals or companies associated with producing and publishing Harry Potter books, products, films, or the theme park. All other trademarks not owned by us that appear in our listings are the property of their respective owners, who are not affiliated with, connected to, or sponsored by us.